Consulting
TechIn provides fundamental expertise gained through experience in your industry and knowledge of best practices that will be applied to your processes and connect technology to your business goals and your success.
Our team of Salesforce Certified Business Consultants takes a close look at all your business processes, from interactions with prospects to marketing campaigns and customer data collection across multiple channels, while providing a 360-degree view of your prospects.
Salesforce consulting
Our Salesforce Consulting services are targeted to support and evolve your sales, marketing and customer service outcomes.
You might need our Salesforce Consulting services if:
You are considering migration onto the Salesforce
Your current Salesforce performance needs optimization or is experiencing adoption issues
Your business needs custom automation of complex business processes
Consulting formats
- Technical supervision of the implementation
- Outsourced consultant or business analyst
- Search and elimination of frequent problems, bugs, failures or inhibitions, increased load on the portal
- Assessment of the quality and completeness of the terms of reference
- Evaluation of the quality and functionality of the code
What is included in the service?
An individual approach from the first consultation is the key to obtaining the most effective implementation result. We study in detail all the business processes of the company, and at all stages of work with clients we maintain close contact with the key experts in the working areas. It often happens that companies are already using Salesforce, but want to improve or refine it. Our certified experts, after a detailed study of your business processes, can supplement your existing ecosystem or sufficiently customize it.
Stages of work
Getting to know
Establishing communication with the client, identifying needs
Research
Detailed analysis of the client's business objectives, creating models, defining the entity and attributes. A team of business analysts works on the formation of business goals. They map the requirements and capabilities of Salesforce business analysis of the project will help to clarify all the nuances and the cost of development, reduce the number of improvements, and implement the IT project on time and within the agreed budget
Preparation
Clarify all the nuances, solve the tasks of model and optimize the solution, analyze and classify the key links. Efficiency calculations
Process to achieve success
Presentation of the consulting results to the client with an offer of further cooperation in the implementation
In the process of executing consulting tasks, the company's experts apply the methods of brainstorming, benchmarking and interviewing, modeling data and processes, performing risk analysis, root cause and requirements. After the initial stage of the project priorities are defined and the specification of solutions is worked out, the cost is estimated prepared and agreed with the customer. During project implementation, analysts perform quality control.
